Why You Need Your Customer Service Team to be Fully Engaged
If you have a customer service team, you want them to be outgoing, friendly and knowledgeable individuals who put delighting your clients above everything else they do.
If you have a customer service team, you want them to be outgoing, friendly and knowledgeable individuals who put delighting your clients above everything else they do.
Managers who demand round-the-clock availability and actively blur the lines between work-life balance have a big part to play in creating their company’s toxic culture - and for its poor retention rates
If you’re in charge of scouting out some options for your company’s new HRIS you might be wondering where on earth to start - especially if you’re new to choosing software solutions for recruitment and HR
No one wants to place a job ad just for a few mediocre candidates to apply but when you’re inundated with hundreds of CVs, it can be overwhelming
It goes without saying that your employees love getting great feedback and recognition for the work they’ve done - after all, who doesn’t? But what’s not quite so popular is constructive feedback.
Vacation is not a perk and shouldn’t be regarded as such. Instead your employees need to be actively encouraged to use up their paid time off.
Teams can have complex dynamics and if one or more people aren’t working well together it can have a knock-on effect on productivity and motivation.
What can you do to ensure new hires become long term employees? We’ve created a list of do’s and don’ts for the next time you sign a contract with a candidate who’s made the grade.
We know finding interesting and enjoyable ideas to get your people collaborating isn’t easy so we’ve put together some ideas you can use to motivate and engage your teams.
If you’ve decided to take photos of your people and use them on your site, the million dollar question is: Do you legally need to get them to sign a release form?