Six Sigma

What is Six Sigma?

Six Sigma is a data-driven methodology for eliminating defects and reducing variability in business processes. Originally developed at Motorola, it uses statistical tools and structured frameworks such as DMAIC (Define, Measure, Analyse, Improve, Control) to improve process quality. In HR, Six Sigma principles are applied to streamline recruitment workflows, reduce errors in payroll processing, improve onboarding efficiency, and enhance the consistency of performance management processes. HR professionals trained in Six Sigma methodologies can drive measurable improvements in people operations and service delivery.