Organizational Citizenship Behavior

What is Organizational Citizenship Behavior?

Organizational Citizenship Behaviour (OCB) is the term used to describe employee actions that affect the business. People who exhibit these behaviors frequently stand out in the workplace for their constant eagerness to offer assistance. Dennis Organ described OCB as “an individual behavior which is not rewarded by a formal reward system” in 1988. but that produces effectiveness when joined with the same behavior in a group.