Knowledge Management (KM)

What is Knowledge Management (KM)?

The process by which employees in a company obtain and use information is called knowledge management. For example, a company may choose to provide employees with access to more vacation data through time-tracking software. Or they can elect to conduct exit interviews to learn more about the factors contributing to the high rate of two-week notice-giving.

Why Knowledge Management (KM) Matters

Systems that gather and arrange information are referred to as knowledge management systems and are often referred to as knowledge management.