Human Resources Glossary - K

Knowledge Management (KM)

The process by which employees in a company obtain and use information is called knowledge management. For example, a company may choose to provide employees with access to more vacation data through time-tracking software. Or they can elect to conduct exit interviews to learn more about the factors contributing to the high rate of two-week notice-giving.

Systems that gather and arrange information are referred to as knowledge management systems and are often referred to as knowledge management.

Kirkpatrick Model

The Kirkpatrick Model is a widely recognized tool for assessing and analyzing the outcomes of educational, training and learning initiatives. Reaction, Learning, Behavior, and Results are the four stages of evaluation that make up this system. The approach is sometimes represented as a pyramid, with each level measuring a program’s efficiency more precisely than the level before it.